FAQS

F.A.Q.s

Frequently Ask Questions

I cover a Very Wide Range of Topics, from Keyboarding, Windows, Email, Internet, Online Shopping/Ticketing/Banking, WhatsApp, Google Maps, System Backup, Removing Viruses, Microsoft Office Suite (Word, Excel, PowerPoint), Graphic Design, Photography, Video Editing, Kara-OK, ChatGPT, Buiding Website to Artificial Intelligence. Anything not listed here can always WhatsApp me at 018-2818-268.

My Computer Lessons and Ai Lessons are tailored for Children, Kids, Adults, Working Professionals, Seniors, Old Age Individuals, and even those with Specific Needs, such as Autistic Children or Housewives. Lastly for Anyone who are Interested.

Lessons are Once a Week. Each Lesson Lasts 1 Hour 30 Minutes, can be adjusted Longer to suit the learner’s needs.

No prior knowledge is necessary. These lessons are designed for complete beginners and tailored to build a strong foundation.

My teaching method is 1 to 1 Basis Based. Sitting Next to You. Methods include Step-By-Step Guidance, Hands-On Practice, Interactive Exercises, and Tailored Instruction to Match Each Learner’s Pace.

Absolutely! If you need to learn specific software such as INTERMEDIATE Graphic Design, ChatGPT, Building Website or even Artificial Intelligence (Ai), I can include those in the lessons.

Yes, the lessons are flexible and designed to be paced according to your comfort and learning speed. Whether you need to take it slow or move quickly, the schedule will be adapted to suit your needs.

You will need a computer or laptop with internet access, and any necessary software (e.g., Microsoft Office) installed. I can guide you on obtaining and setting up these tools if needed.

No and Yes. As a Microsoft Certified Trainer and a Microsoft Certified Master Instructor, I am NOT AUTHORIZED to issue official Microsoft Certificates. To obtain an official Microsoft Certification, candidates must take and pass the relevant Microsoft exams. Microsoft Certifications are recognized worldwide. My role is to help you prepare thoroughly for these exams, but the certification itself is issued only by Microsoft upon successful completion of their testing process.

However, I can issue a Certificate of Attendance if you Complete at least six months of learning with me. To qualify, you must:
✅ Answer relevant questions
✅ Complete exercises and practical tasks
✅ Pass a simple test based on what you have studied with me

This certificate serves as proof of your dedication and learning progress but is not an official Microsoft certification.

Rescheduling is flexible with prior notice. Please contact and inform me at least [7 days] at my WhatsApp 018-2818-268 before the scheduled lesson to reschedule. Last Minutes Cancellation there is Strictly NO replacement. Lesson will be consider conducted. There will be NO REFUND. Keep your Cancelation Less Than 5 Times.

Your Discounted Price Rm198 will Discontinued. You will be consider as a Flexi Day & Time student. Your Lesson Fee will become RM318 Per Lesson. You may Offset your Cancelation Day by doing some Replacement Lessons. In fact, this Entire Problem can Easily Solve via Learning your Lessons thru ONLINE. By Learning via Online you need not travel and we can set/schedule appointment together to AVOID CANCELATION ISSUE.

Payment must be made IN ADVANCE before the start of any lesson. This helps secure your slot and ensures a smooth scheduling process.

Flexible payment options are available. Example: via Touch & Go, Online Banking and more details will be provided upon booking.

1st Time Students those who op to come to AEON Mall will have the PRIVILEGE to “Pay After Lesson“.

“As a Gesture of Courtesy, some students are Granted the PRIVILEGE of “Paying After Their Lesson”. However, please be advised that this privilege will be REVOKED if a student Fails to attend a scheduled Lesson Without providing a Minimum of 7 days’ Prior Notice. To ensure future bookings, payment will be required IN ADVANCE moving forward.”

WhatsApp me at 018-2818-268 for further enquiries.

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